All setup guides
Fulfillment & shipping
Shipping partners & cross-border legs
Preserve the context when a parcel changes partner, country or tracking number.
A practical implementation guide
Information in
Partner references, raw event text, timestamps, locations and route stages.
Workflow output
An understandable delivery timeline with an owner for each exception.
Working ownerLogistics operations
Start here when
Line-haul and local delivery partners describe the same journey with different events.
01
Start with a clear data contract.
- Original and local parcel references
- Connect the first shipping leg with last-mile delivery.
- Partner event and description
- Keep the source meaning available when statuses are standardized.
- Event time, time zone and location
- Order events correctly across borders and explain where progress stopped.
- Route stage and responsible partner
- Direct follow-up to the team responsible for the current leg.
02
Make each handoff explicit.
- 01Source record or event
Accepted by origin partner
Business meaning and next stepThe first transport leg has started.
- 02Source record or event
Transferred to local delivery
Business meaning and next stepKeep the original reference and add the local reference to the same journey.
- 03Source record or event
Clearance or delivery exception
Business meaning and next stepShow the issue, the last verified event and the responsible follow-up team.
03
Check these before rollout.
- Review representative routes and the actual events available for each partner.
- Agree the mapping for clearance, attempted delivery and delivery confirmation.
- Test late-arriving events so older information does not replace a newer verified status.
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