All setup guides
Orders & commerce
Commerce & storefronts
Keep the order your customer recognizes connected to every parcel it creates.
A practical implementation guide
Information in
Order reference, shipment references, items, market and preferred language.
Workflow output
An order journey that preserves the relationship between purchases and parcels.
Working ownerEcommerce operations
Start here when
One order can leave in several parcels, or your stores serve different languages and markets.
01
Start with a clear data contract.
- Order reference
- The stable reference used by the store and customer support.
- Parcel reference and shipping partner
- Attach each parcel to its order without merging separate deliveries.
- Item reference and shipped quantity
- Explain which items travel in each parcel.
- Destination market and language
- Choose the appropriate customer wording and regional context.
02
Make each handoff explicit.
- 01Source record or event
Order confirmed
Business meaning and next stepAn order exists; it does not yet mean a parcel is in transit.
- 02Source record or event
Fulfillment created
Business meaning and next stepAttach the parcel reference and its items to the original order.
- 03Source record or event
Partially fulfilled or cancelled
Business meaning and next stepKeep the shipped and unshipped items distinct in the customer journey.
03
Check these before rollout.
- Review a single-parcel order, a split shipment and a cancelled item.
- Keep the same order reference across storefront, fulfillment and support records.
- Decide which system owns language selection and corrections to order data.
Your next market starts here
Book a demoMake the journey after checkout a reason to come back.
Tell us about your markets, shipment volumes, and customer experience. We’ll help shape the right JetonTrack setup.