Midea country service contacts
Official country-level customer-service and after-sales contacts.
Choose your purchase country and product. Contact options and eligibility vary by market and seller.All brands
INDEPENDENT CONSUMER SUPPORTProduct brand
Midea support & feedback
Get help with Midea air conditioners, kitchen and laundry appliances, find official service routes and share your experience with JetonTrack.
JetonTrack is an independent communication service. This guide does not imply a partnership or official representation. Refunds, repairs and other outcomes are decided by the relevant company.
Who can help with what?
Start with the local support team for the appliance and the original retailer for delivery or return issues. Installed equipment may require an authorized service visit. Give the installation country and installer details before arranging removal or shipping.
Official service channels
Use the official service for your country and purchase channel. Some pages require sign-in or JavaScript.
Midea US support
Regional product support and service resources for US purchases.
US support example. Use the corresponding local site for purchases in another country.Sources checked:
Common after-sales questions
Practical starting points based on official service information. Confirm the current policy in your order or local support page.
My Midea air conditioner shows an error or weak cooling. Which details help?
Identify whether it is portable, window or split equipment, and provide unit models, mode, error and installation details. Contact local Midea service or the installer; do not attempt refrigerant work or internal electrical repairs.
My Midea dishwasher or washer stops with an error. What should I prepare?
Record the model, program, exact code and whether it stops filling, washing or draining. Use the matching local manual for user-accessible checks, and ask service to confirm any visit, parts and applicable charges before authorizing work.
How do I request Midea warranty or repair service?
Provide the model, serial number, proof of purchase and fault evidence through the official route below. Ask the regional team to confirm eligibility, any assessment charge and the approved repair or replacement process before dispatch.
I need to return my Midea purchase or follow up a refund. Who handles it?
Open the original order with the seller. Explain whether this is a product fault, unwanted purchase or delivery problem, as the route can differ. Keep written return approval and tracking; ask the seller separately about receipt and refund status.
Before you contact support
- Exact model, serial number, seller, purchase country and receipt.
- Appliance model/serial, installation country, installer, selected mode and exact error; include indoor/outdoor unit models for split AC.
- When the issue began, the checks already attempted and an existing service reference. Keep passwords and verification codes private.
- For a return: the seller’s approval, packing instructions, label and dispatch receipt. Ask for instructions before sending equipment.